Last updated: June 23, 2026
This policy explains how cancellations and refunds work for the BYAKKO service provided by BYAKKO. Payments are processed by Dodo Payments (Merchant of Record) / Paddle. By subscribing, you agree that the Service is made available to you immediately and that subscription fees are non-refundable, as set out below.
You may cancel your subscription at any time in your account or by email. After cancellation, your plan remains active until the end of the current billing cycle, after which it will not renew or be charged. We do not automatically prorate refunds for the current period already used, unless required by law.
All subscription fees — including the first charge and every renewal — are non-refundable, in full and without proration, including for any unused portion of a billing period. You may cancel at any time to stop future charges (see section 1). The only exceptions are where a refund is required by applicable law, or where our payment processor (Dodo Payments, as Merchant of Record) issues a refund in cases such as confirmed fraud.
A compliance report is a digital product delivered upon generation. Once the report PDF has been generated and made available for download, that purchase is non-refundable. If a technical problem prevents you from obtaining the report after payment, contact us within 14 days and we will re-issue the report or provide a full refund.
Cancel anytime in your account, or email nje1218@gmail.com; we will respond within 5 business days. Where a refund is required by law or otherwise approved, it is returned to the original payment method, and actual posting time depends on your card issuer or payment processor.
Before filing a bank dispute (chargeback), please contact us first — we can usually resolve things faster and more directly.
BYAKKO · nje1218@gmail.com